Tower Operator

Pinewood Ford Ltd
Thunder Bay, ON

Pinewood Ford Ltd. in Thunder Bay, ON
is currently recruiting a
TOWER OPERATOR for its busy Service Dept.
Reporting to the service management team, this position is responsible
for dispatching work to 23 technicians, overseeing vehicle repair, and
monitoring training. In addition this role assists and oversees diagnosis of
repairs, supervising, qualifying and approving vehicles for warranty
coverage and prioritizing warranty repairs. This role is suitable for a
Licensed Technician looking for transition to a supervisory role, OR an
experienced Service Advisor who is technically inclined and looking for
more responsibility.The ideal candidate will motivate and encourage the
technicians and maintain equity in work distribution. The role requires
the ability to drive a manual transmission and a clean driving record.
Ideal candidates will possess the following:
• Previous experience with scheduling in an automotive environment
• Possess strong organizational skills with the ability to multi task
• Basic knowledge of the mechanics of a vehicle
• Ability to set effective and efficient time schedules
• Ability to prioritize work flow
• Ability to think strategically about ways of enhancing shop
performance and productivity
• Desire to exceed customer expectations
• Strong interpersonal skills
• The ability to effectively respond to and meet the needs of a
diverse client base
• Computer skills
Pinewood Ford Ltd. Is an award winning retail automotive dealership.
Come join a highly respected business with over 50 years of business
servicing the Thunder Bay area.
Please submit resumes by email to, or mail
to: Pinewood Ford Ltd. 640 Memorial Avenue Thunder Bay, ON Attn:
Kevin Philley.